FULCRUM TRIANGLE INVESTMENTS (FTI) PROPERTY MANAGEMENT Privacy Promise for Consumers

While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at Fulcrum Triangle Investments (FTI) Property Management, Inc... Here then, is our promise to our individual customers:

  1. We will safeguard, according to strict standards of security and confidentiality, any information our clients and customers share with us.
  2. We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
  3. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
  4. We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, been authorized by the customer, or are required by law or our regulators.
  5. Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards and to allow us to audit them for compliance.
  6. For purposes of credit reporting, verification and risk management, we will exchange information about our customers with reputable reference sources and clearinghouse services.
  7. We will not use or share – internally or externally – personally identifiable medical information for any purpose other than the underwriting or administration of a customer's policy, claim or account, or as disclosed to the customer when the information is collected, or to which the customer consents.
  8. We will attempt to keep customer files complete, up to date, and accurate. We will tell our customers how and where to conveniently access their account information (except when we're prohibited by law), and how to notify us about errors which we will promptly correct.

Privacy Poilcy

About this Privacy Statement
Fulcrum Triangle Investments (FTI) Property Management, Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this website http://www.ftipm.com.

Kinds of Information We Collect From Our Customers
The personally identifiable information we collect is used to facilitate delivery od products and/or services to our clients and customers. In the process of providing these products and/or services, we require our clients and customers to provide certain personally identifiable information. If a client and/or customer send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.

How We Use the Information We Collect
We internally use personally identifiable information about our clients and customers to allow us to improve our product and service offerings, marketing and promotional efforts, content and website layout, and to statistically analyze site usage. We believe these4 uses allow us to improve our site and provide better service to our clients and customers. We may occasionally use a client or customer’s email and, in rare situations mailing address or phone number, to contact a customer regarding administrative matters or notices. We may use the information in the file we maintain about a client and customer to resolve disputes and troubleshoot problems.

Disclosure of Your Information
We respect the privacy of our clients and customers and, therefore, we will not sell or otherwise intentionally release any of our customers’ personal information to any third party. We will, however, cooperate with all law enforcement inquiries. We will disclose any information about you to law enforcement or other government officials when required to do so in order to comply with a court order or to cooperate with law enforcement officials in the conduct of a criminal investigation.

Removing Your Personal Information
Customers always have the option of removing their contact information from our databases if they decide they no longer wish to receive future communications or to participate in any other part of our services. To do so, simply contact FTI Property Management, Inc., 927 South Village Oaks Drive, Suite 200, Covina, CA 91724, 626.859.3903.

External Links
This site contains links to other web sites. FTI Property Management, Inc. is not responsible for the privacy practices of the content of such websites.

Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use industry standard efforts t safeguard the confidentiality of your personally identifiable information. However, please keep in mind that “perfect security” does not exist on the Internet.

Contacting the Website
If you have any questions about this privacy statement or believe that FTI Property Management, Inc. has acted in a manner inconsistent with this privacy statement, you may contact FTI Property Management, Inc., 1175 East Garvey Street, Suite 210, Covina, CA 91724, 626.859.0101.

FTI Property Management, Inc. reserves the right to amend this privacy statement at any time, without notice, and only the current privacy statement may be deemed effective.

We appreciate your questions and comments. Thank you for visiting our website.

REV: 02-February-2007